Shipping and Damage Usually orders are processed and received without any problems, however, it can occur that a product is damaged during shipping. In order to avoid any inconveniences, when your order is being delivered it is important that you inspect the carton for any DAMAGE before signing for the goods. If you see any DAMAGE to the carton or anything that would indicate hidden DAMAGE, you MUST NOTE the suspected damage on the delivery receipt. If the carton is DAMAGED, we suggest you REFUSE the shipment. If you have any concern about the shipment, we encourage you to call the shipping company and talk to the manager about your concerns before the driver leaves. You must write on the shipping receipt if you suspect anything is wrong and have the driver sign next to it. If you do not note any damage on the receipt, and sign for the package without notifying the driver, it is very difficult to prove anything was wrong with the shipment. Without these precautionary steps we will be unable to deduct any costs from the shipping company. Bravo Screens is not responsible for any shipping damage. The shipping company is responsible for the damage. Once you have signed for the shipment that is damaged you accept all the responsibility for the shipment and the damaged goods. Your help is of paramount importance when you are receiving the goods. We will do our best to make sure you get the best service from all of our partners. Thank You. Our dedicated staff at Bravo Home Products is here to serve you better.Remember we are only a phone call away. Privacy Policy Bravo Home Products.com is a division of Gandhi Holdings Ltd & A Gandhi Group Co. 17-755 Vanalman Ave. Victoria, BC Canada V8Z 3B8 You can reach us by e-mail support@bravohomeproducts.com or phone us at 250-386-1616 or 1-800-446-1626. Any information supplied by you is kept in private confidence and is only used to contact you about your inquires or after sale requests. This information is not shared with any other organizations other that of Gandhi Group Co's. When you are browsing through the web site no information is collected other than what you provide voluntarily. If you have any concerns please call us 250-386-1616 or contact us via e-mail. support@bravohomeproducts.com
